Privacy Policy
Effective Date: August 19, 2025
Tensor9 ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, applications, and related services (collectively, the "Service").
By using the Service, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
- Account information (name, email address, password).
- Any content or messages you submit through the Service.
b. Information Collected Automatically
- Log data (IP address, browser type, operating system).
- Usage data (pages visited, actions taken).
- Cookies and similar technologies to enhance functionality.
c. Information from Third Parties
We may receive information from trusted partners, such as payment processors or analytics providers.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the Service.
- Respond to your requests and provide customer support.
- Send you updates, promotional messages, and other communications (you can opt out at any time).
- Protect against fraudulent, unauthorized, or illegal activity.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Vendors who help us operate the Service (e.g., hosting, payment processing, analytics).
- Legal Requirements: When required by law, subpoena, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze usage, and improve the Service. You can manage cookies through your browser settings, but some features may not function properly if disabled.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:
- The right to access, correct, or delete your personal information.
- The right to opt out of certain data processing.
- The right to request a copy of your data in a portable format.
You can exercise these rights by contacting us at [email protected]
7. Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Children's Privacy
Our Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or by posting a notice on our website before the changes take effect.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: