Policies
Learn about Tensor9's policies, terms, and commitments to protect your business and data.
Tensor9 provides innovative cloud solutions that allow businesses to run their software securely within their customer's cloud environments. By enabling data to remain private, Tensor9 makes it easier for businesses to serve customers with hard security requirements.
Our solutions are designed to protect sensitive data while ensuring smooth operational performance for both SaaS vendors and customers.
Phone: 206 427 0121
Email: support@tensor9.com
Address: 308 N 68th St, Unit 406, Seattle WA 98103, USA
Refund Policy
Refunds are available under specific conditions. Please contact us within 30 days of your purchase if you require a refund.
Delivery Policy
Our software is delivered instantly via secure cloud deployment. There is no physical shipment involved.
Return Policy
Returns for software products are handled on a case-by-case basis. Please reach out to our support team for assistance.
Cancellation Policy
You may cancel your subscription at any time by contacting us. Subscription cancellations will take effect at the end of the current billing period.
Payment Methods
We accept major credit cards including Visa, MasterCard, and American Express. All prices are listed in USD.
Security
We take your security seriously. Tensor9 uses HTTPS encryption and complies with PCI standards for secure transactions.
Restrictions
Certain industries may require additional review. Contact our team if you are unsure whether Tensor9 can meet your specific needs.